Fixed Operations
Service, parts, and body shop, the recurring revenue side of a dealership.
Definition
Fixed operations covers everything a dealership earns after the vehicle is sold: service, parts, accessories, and collision. It is called fixed because the revenue is more predictable than variable ops (new and used vehicle sales).
Why it matters
Fixed ops is where AI delivers the fastest ROI for dealers, from service scheduling to parts forecasting to AI assisted advisor scripts.
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