F&I
Finance and Insurance, the dealership desk that arranges financing and sells protection products.
Definition
F&I is the office where the customer signs financing paperwork and is offered protection products: extended service contracts, GAP, tire and wheel, prepaid maintenance. F&I gross is a major profit driver per vehicle retailed.
Why it matters
AI in F&I means smarter menu presentation, compliance review of contracts, and faster deal jacket prep. Strong play category for early wins.
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